Welcome to getpetsavvy.com. We appreciate you looking at our site and we hope we can assist you with your pets needs. Please feel free to browse some of the most frequently asked questions by our customers. As always, our knowledgeable, courteous staff is always willing to assist you with any questions. We welcome you and thank you for visiting our site.

What makes getpetsavvy.com different from other pet care websites?

Our goal is not only to provide the highest quality pet products available but to educate our customers. We consider our service to be a bit different than most sites as we attempt to match each situation with the correct product depending on the pet. Like most scenarios, what is good for one pet, may not be so for all pets. Individual care to all our pets and their care takers are what we are about!

How does our staff know so much about pets?

All of our support staff is involved in testing products. It is for this reason that our customers rely on us to give them the most current product knowledge and “pet care advise” possible. We pride ourselves on our ability to speak to customers from a product specialty background as we are involved in the actual daily use of these products. We can recommend and discuss product options with our clients. This is a comfort level that makes our personal service second to none as well as assuring our clients return business as our clients and their pets are our friends.

How do I contact someone if I have a question?

 Please feel free to either contact us by telephone or e-mail to discuss any question you may have. Our pet care experts are ready to help you. If a pet care expert is not available to give your question the attention it deserves, please be assured we will get back to you as soon as possible as we want to be able to concentrate on your particular situation.

What do I do if I don’t see the product I am looking for?

Most internet shoppers will bypass a site if they cannot locate a product. We ask that you let us know what you cannot find. Our staff tests products and their might be a reason for it’s absence or a substitute that works even better in our opinion! We also rely on our customers to inform us of a product that they really like. It will be our pleasure to get it for you. Help us to help you. Send us an e-mail or a phone call. We always appreciate your help.